1. Introduction

This Cookie Policy explains how rentflow.london ("Rent Flow", "we", "us", "our") uses cookies and similar technologies when you visit our website, create an account, browse property listings or communicate with agents through our platform. It should be read together with our Privacy Policy and our Terms of Service, which govern the use of the platform as a whole.

By continuing to use rentflow.london after having been presented with our cookie banner, you accept the use of the cookies described in this policy, to the extent permitted by your browser settings and by applicable law.

2. What cookies are

Cookies are small text files that a website places on your device when you visit it. They are widely used to make websites function correctly, to keep users signed in, to remember preferences and to protect both the service and its users against abuse. Similar technologies (such as local storage tokens used for security purposes) are covered by this policy as well.

3. Cookies we set

We deliberately keep the number of cookies to the minimum required to operate a secure marketplace. The cookies we set fall into the following categories:

• Strictly necessary cookies. These are required for the website to function and cannot be switched off in our systems. They include the session cookie that keeps you signed in, the security token that protects every form on the platform against forgery, and the cookie that records your cookie choice so that we do not ask you again. Without these cookies, sign-in, payments and security features cannot operate.
• Preference cookies. These remember the choices you make on the platform — for example your language and your display preferences — so that your experience is consistent from one visit to the next.
• Security and anti-fraud cookies. These help us detect anomalous behaviour, prevent unauthorised access to accounts and protect payments. They are strictly necessary to keep the marketplace and its users safe.
• Analytics cookies (only if activated by us). If, and only if, we decide to activate anonymous statistics in the future, these cookies would collect aggregated, non-identifying information about which pages are visited, in order to improve the service. They are never used to build advertising profiles.

4. Cookies we do NOT use

We do not use advertising cookies. We do not allow third parties to track you across other websites for advertising purposes. We do not sell, rent or trade any information derived from cookies. We do not embed third-party social widgets that silently profile visitors.

5. Duration of cookies

Strictly necessary cookies are either session cookies (deleted when you close your browser) or persistent cookies with a limited lifetime — the cookie that remembers your consent lasts up to 30 days; sign-in session cookies last as long as your session remains active, and in any case no longer than necessary for security purposes.

6. How to manage cookies

You can accept cookies from our banner on your first visit. You may subsequently delete or block cookies through your browser settings at any time; every major browser offers controls for this purpose. Please note: restricting strictly necessary cookies will prevent you from signing in, completing payments or using core features of the platform.

7. Updates to this policy

We may update this Cookie Policy to reflect changes in our technologies or in applicable law. The version published on this page is the version in force. Continued use of the platform after an update constitutes acceptance of the updated policy.